Many thanks for the training day last Friday. I am naturally cynical about these sorts of things so I was interested to see if at the end of the day I would walk away feeling there had been any genuine value add or not. In short, it was more than worth every penny. The day spent with you crystallised my thoughts around our next moves to grow the business, provided some well needed "wedding venue owner therapy" and was extraordinarily informative in focussing my mind on the unique sales psychology in the wedding market. I genuinely can't thank you enough, an incredibly useful day.

Kelly spent a day training our entire customer facing team alongside the owners. This time was invaluable as we managed to overcome many issues that had previously belonged in the "too hard" basket as we had failed to fully recognise their importance in the sales outcomes. Another hugely valuable outcome of this day was to appreciate each team members value to the Fort and gain better understanding of the extensive nature of their roles within the team. Having every member present has proved essential as we commence rolling out the action plan developed after Kelly's workshop as the team recognise the need to change to continue being successful.